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Delivery Conditions

Upon checkout, you can select the delivery type by courier or by post (standard or express). Once your order has been placed, we will ship your items to you within 2 business days.

Courier – Fastway Couriers

Please refer to the below table for our special opening prices and expected delivery time:

Fastway delivery prices:

Zones*

Delivery fee:

Expected delivery time (from items dispatch date) – business days

Zone 1

From $5.95**

1 – 2 days

Zone 2

From $9.95**

2 – 3 days

Zone 3

From $9.95**

2 – 3 days

Zone 4

From $9.95**

2 – 4 days

Zone 5

From $25.95**

2 – 5 days

Zone 6

From $25.95**

4 – 7 days

 

Upon checkout, the final price for delivery will be listed for your selection of Fastway.

Once your order has been dispatched, an email will be sent to you with a tracking number.

Where you are not available to accept the delivery, Fastway will leave you a message and you can contact them for a re-delivery or arrange to pick up your goods from various pick up points. Please contact Fastway for more information.

Alternatively, where you are not available to accept the delivery, you may authorise Fastway to drop off your items in a nominated secure spot at your delivery address. The responsibility of the items will be passed to you once delivered, if this authorisation/nomination is made.

Australia Post

If you prefer for your items to be delivered by Australia Post, your delivery charge will depend on the total weight of your order. The total price of your delivery will be shown at checkout and you can choose either standard or express delivery.

Once your order has been dispatched, an email will be sent to you with a tracking number.

Where you are not available to accept the delivery, Australia Post will leave you a calling card and you can pick up your items from the Australia Post address listed or contact them for re-delivery.

Other information

For remote locations where Fastway does not deliver to, you will only be given the option of Australia Post.

To check whether Fastway will deliver to your area, please contact us and provide us with the postcode for your delivery.

For more information, please send us an email to admin@supamart.com.au.

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*Fastway delivery zones

Zone 1: Melbourne metropolitan

Zone 2: Albury, Bacchus Marsh, Ballarat, Bendigo, Castlemaine, Colac, Echuca, Geelong, Gisborne, Kyneton, Lilydale, Pakenham, Shepparton, Wodonga.

Zone 3: All other Victoria area not listed in Zone 1 and Zone 2 above.

Zone 4: Adelaide, Canberra, Central Coast, Hobart, Launceston, Newcastle, Sydney, Wollongong

Zone 5: Brisbane, Coffs Harbour, Gold Coast, Northern Rivers, Port Macqaurie, Sunshine Coast, Toowomba

Zone 6: Cairns, Capricorn Coast, Mackay, Perth, Townsville, Wide Bay

Zone 7: All other Queensland, New South Wales and South Australia areas not listed in Zone 4 to Zone 6 above.

Areas requiring Australia Post: Western Australia (Perth excepted) and Northern Territories

** Delivery fee per 25kg of order. Total delivery fee will be calculated at checkout.